Privacy Policy

Privacy Notice

Rising Star Community Housing LLC

IDD Residential Services

Rising Star Community Housing LLC (“Rising Star”) respects and protects the privacy of the individuals we serve. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information within our IDD group home program. Although Rising Star is not a HIPAA‑covered entity, we follow privacy and security practices consistent with Texas Health and Human Services (HHS) requirements and applicable Data Use Agreement (DUA) standards.

Information We Collect

We collect information necessary to provide safe, person‑centered services, including:

•  Identifying information (name, date of birth, contact details)

•  Service plans, assessments, and support needs

•  Medical, behavioral, and medication‑related information

•  Guardian and emergency contact information

•  Incident reports, progress notes, and regulatory documentation

How We Use Personal Information

We use personal information only for authorized purposes, such as:

•  Delivering residential and habilitation supports

•  Coordinating services with case managers and authorized providers

•  Meeting Texas HHS documentation and reporting requirements

•  Communicating with guardians or legally authorized representatives

•  Protecting health and safety during emergencies

We limit use and disclosure to the minimum necessary.

How We Share Information

We may share information with:

•  Texas HHS and regulatory agencies

•  Service coordinators, case managers, and authorized providers

•  Legal guardians or authorized representatives

•  Emergency responders

•  When required by law, court order, or investigation

We do not sell or use personal information for marketing.

Your Rights

Individuals receiving services, or their legally authorized representatives, have the right to:

•  Request access to records maintained by Rising Star

•  Request corrections to inaccurate information

•  Request restrictions on certain uses or disclosures (when legally permissible)

•  Receive information about how we protect personal data

•  File a privacy concern without fear of retaliation

Requests may be submitted using the contact information below.

How We Protect Information

Rising Star maintains written privacy and security policies that include:

•  Access limited to authorized staff

•  Annual workforce training

•  Confidentiality agreements for all staff and contractors

•  Secure storage and disposal of paper and electronic records

•  Breach response and notification procedures

Breach Notification

If personal information is accessed, lost, or disclosed without authorization, we will notify affected individuals or guardians as required by Texas HHS and follow our documented breach response plan.

Updates to This Notice

We may update this Privacy Notice to reflect changes in laws, regulations, or service practices. The most current version will always be posted on this website.

Contact Us

For questions, concerns, or requests related to this Privacy Notice:

Rising Star Community Housing LLC

San Antonio, Texas

Website: risingstarcomm-housing.com

Email: Judith.garza@risingstarcomm-housing.com

Phone: 210-992-6801